FAQ

Once your product selection order is confirmed and total is verified , I will deliver your order with receipt inside the bag. You can make your payment using Cashapp, Venmo, or PayPal. Scannable QR codes will be provided on the receipt. Please complete your payment once the products are delivered.

Yes, we do! You can request up to two free samples of different scents. Our fragrance samples come as a Body Mist, which is an excellent way to experience a fragrance before making a purchase. Additionally, we offer extra Body Mist samples for just $1.25 each, Each sample is 5 ml in size.

To place an order, simply contact us using the chat bubble located at the bottom right corner of the webpage. You can leave you order details there, and feel free to add a snapshot of the products in your cart. Once I receive your message, I will promptly check your order and get back to you via your e mail, with confirmation and delivery detail. Alternatively, you can also reach out to me through Marleys Instagram account for ordering. @simplymarleysco Please not that we are not currently acccepting payments directly on the website. This approach helps us keep our prices more budget-friendly for your purchases. Thank you for your understanding!

Due to the nature of our products, which are designed to be simple as natural, we cannot accept returns once the product seal has been broken. We encourage you to carefully review your selection and even request a small sample, if unsure, before making a purchase to ensure you are completely satisfied. Thank you for your understanding!

1. They Are More Expensive: Many believe that eco-friendly products are always significantly more expensive. While some can be pricier due to quality ingredients and sustainable practices, there are also affordable options available. We strive to keep prices down while still delivering premium products that are truly eco-friendly whether for you or scenting your spaces. 2. They Don’t Work as Well: Some consumers think that eco-friendly products are less effective than their conventional counterparts. In reality, many eco-friendly products are formulated to perform just as well, if not better, using more natural ingredients. It's all in Marleys Magic formulations. Our products are made to nourish and enhance your skin health by using gem stone and mushroom extracts, and special blended botanical oils. 3. All Natural Products Are Eco-Friendly: Not all natural products are environmentally friendly, as some may contain harmful chemicals, especially preservatives, or be sourced unsustainably. We ensure Marleys ingredients, including the alcohol in our spritz perfumes, are sustainably sourced. While preservatives are necessary, we strive to use those that are as natural as possible to prevent microbial growth and maintain product integrity. 4. Eco-Friendly Means No Fragrance: Many people assume that eco-friendly products lack fragrance. However, in addition to premium quality essential oils we also use fragrances that meet our strict "clean fragrance standards" to provide delightful scents without synthetic additives. Customers rave how long our fragrances stay with them throughout the day. And our fragrances contain No Prop 65 ingredients, No carcinogens, No mutagens, and No reproductive, organ or acute toxins and are phthalate-free and cruelty-free. 5. They Are Just a Trend: Some view eco-friendly products as a passing fad. In fact, the shift towards sustainability reflects a growing awareness of environmental issues and the need for responsible consumption. The demand for eco-friendly and sustainably sourced products is on the rise, driven by consumers who are increasingly aware of environmental issues and ethical practices. 6. Packaging Doesn't Matter: People often think that only the product itself matters, ignoring the impact of packaging. Eco-friendly products prioritize sustainable packaging to reduce waste and environmental impact. We use PET Recyclable bottles and jars to house our body care products and glass to house our fragrances. Our Wax Melts clam shells are recycled and can be recycled again. 7. They Are Only for Environmentally Conscious Consumers: Many believe eco-friendly products are only for a niche market. However, they are becoming mainstream as more consumers seek sustainable options for everyday use. This shift is not only about individual choices; it reflects a broader cultural movement towards sustainability. Consumers are now prioritizing products that align with their self-care values, fostering a demand for body care and perfumes made from responsibly sourced ingredients and those that minimize environmental impact. Understanding these misconceptions can help you make more informed choices about eco-friendly products and support sustainable practices.

Yes, we do offer gift wrapping for an additional charge. The details can be discussed based on the size of box you choose. Our gift boxes feature a stylish magnetic closure and come adorned with a beautiful satin bow on top. You can select from classic white or black boxes. White box comes with black bow, the black box comes with either black or white bow. Seasonal options may be available. Let us help you make your gift extra special! We create the finest presentation for your gift - giving needs. All you have to do is purchase a card, and you're all set!